How long is order time?
Ordering time may vary depending on your tile selection. We stock floor, wall, and setting products for your convenience. Special orders are available within a few days notice. Some orders however, can take up to 2 weeks to bring in. We can check stock and order time immediately to give you an estimate on delivery date. We recommend that you come in at least 2 weeks prior to installation to order your tiles.
Do you offer design advice?
We have had experience working with designers and studying current trends to suit your style. We have designed hundreds of kitchens, bathrooms, and living spaces over the years. We are more than happy to help you achieve your vision. Please bring in paint, counter-top kitchen cupboards, and curtains to find the right match. The more the better.
Do you offer discounts?
We price our tiles at the contractor rate. Whether you are a designer, builder, or residential individual; everyone receives the same low price. We are legendary for a competitive prices and blowouts on discontinued tiles. A discount can be added at the employees discretion at the point of sale.
There is a 25 percent restocking charge on all products within 30 days. There are no returns after 30 days. There are no returns on grout, glue, or thin-set. There are no returns on special orders.
Do you install?
No. unfortunately we do not install through our store.
Do you deliver?
Yes. We offer a delivery service that is priced dependent on order size and stock availability. The minimum order cost is $25.00. We only deliver within Toronto.